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FAQ's
Take a look at our frequently asked questions and answers:
Kitchen Fitting FAQ's
Do you install complete kitchens? Yes, we provide complete kitchen fitting services including plumbing, appliance installation, sinks, worktops, cabinets, tiling, and flooring.
Can you remove my old kitchen? Yes, we can safely remove and dispose of your existing kitchen before installing the new one.
Do you fit customer-supplied kitchens? Yes, whether you purchased your kitchen from a retailer or you would prefer us to hand build bespoke cabinets, we can professionally install it.
How long does a kitchen installation take? Most kitchen installations take around 1–2 weeks depending on the size and complexity of the project. With bespoke kitchens taking 3-4 weeks with cabinetry being hand built.
Can you install kitchen appliances? Yes, we can install sinks, taps, dishwashers, washing machines, and other kitchen appliances.
Building Services FAQ's
Do you offer general building services? Yes, alongside plumbing and fitting services, we also carry out general building and renovation work.
Can you handle full property refurbishments? Yes, we can manage full renovation projects including bathrooms, kitchens, plumbing, flooring, tiling, and exterior & interior improvements.
Bathroom Fitting FAQ's
Do you provide complete bathroom installations? Yes, we offer full bespoke bathroom design and installation services including plumbing, tiling, flooring, showers, baths, sinks, toilets, lighting, and finishing touches, to give you your dream space.
Can you help design my bathroom? Absolutely. We can help plan the layout, recommend fixtures and fittings, and create a bathroom that suits your favourite style.
How long does a bathroom installation take? Most bathroom projects take between 1–3 weeks depending on the size of the bathroom and the amount of work involved.
Do you supply bathroom materials and fixtures? Yes, we can supply all materials and fixtures or install items you have already purchased. All materials supplied by us will be covered under a 100 day warranty. Please note, this does not apply to materials supplied by the customer.
Can you install walk-in showers or wet rooms? Yes, we specialise in modern walk-in showers, wet rooms, and accessible bathroom solutions.
Customer & Booking FAQ's
Do you provide free quotes? Yes, we offer free no-obligation quotes for all services.
How can I get a quote? You can contact us by phone, email, or through our website contact form to arrange a visit and quotation.
Do you guarantee your work? Yes, we take pride in our workmanship and offer 100 day guarantees on completed work for customer confidence.
What payment methods do you accept? We accept bank transfers, cash, and other agreed payment methods. However we do not accept cash-in-hand offers for VAT exemption.
Can I book work outside normal hours? We try to accommodate customer schedules wherever possible. Contact us to discuss availability.
Why should I choose your company? We focus on quality workmanship, reliable service, honest pricing, and customer satisfaction from start to finish.
Plumbing FAQ's
What plumbing services do you offer? We provide a full range of plumbing services including repairs, installations, leak detection, maintenance for residential and commercial properties.
Do you offer emergency plumbing services? Yes, we aim to respond as quickly as possible to emergency plumbing issues such as burst pipes, leaks, and loss of water or heating.
Are your plumbers fully qualified and insured? Yes, all work is carried out by experienced, qualified, and fully insured professionals to ensure quality work and peace of mind.
What areas do you cover? We cover Colchester Essex & local surrounding areas for plumbing, bathroom fitting, kitchen installations, building and fencing services. Contact us to check availability in your location.